About

I’m a Senior UX Designer with 20+ years shaping healthcare and enterprise products, brand systems, and design teams. I lean on strategy, research, prototyping and a strong visual eye to turn messy problems into products that feel intuitive, deliver on business goals and are genuinely helpful to the end user. My extensive background user experience, brand design and creative direction gives me a unique advantage as a UX leader. It allows me to approach complex challenges with a clear strategic perspective and then follow it up with strong design instincts.

I thrive in ambiguous environments where teams are struggling to align around a shared direction. I listen closely, involve the right people who can move the work forward, and help teams clarify the problem together. I work to make sure every stakeholder is heard, and that clarity helps me align priorities and balance business goals with user needs. This approach helps teams get unstuck, make clearer decisions, and build buy‑in around a shared approach.

I integrate AI into my workflow to move faster, explore more directions, and challenge my own assumptions. It helps me cut through bias and land on clearer, more thought out solutions.

I’ve guided product vision, built design systems that scale with the work, and mentored designers from a range of disciplines. I work to improve how design teams work and build the kind of collaboration that helps ideas move from rough concepts to clear, well‑defined designs.

Thank you for taking the time to learn more about me and my work. If you’d like to talk more, I’d love to connect.


Resume

Thank you for your interest. I look forward to speaking with you. 
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Disciplines & Skills

UX Leadership & Product Design

UX Strategy
Product Strategy Alignment
Cross‑Functional Collaboration
AI-assisted Design
AI Strategic & Competitive Analysis
Experience Architecture
Interaction Design
Design Systems
Accessibility & Inclusive Design
Usability Evaluation
Prototyping

Brand & Creative Direction

Brand Campaigns
Product Launches
Digital Ads
In‑Store Digital
Social Media
Email Marketing
Video & Motion

Skills

Collaboration & Partnerships
Discovery Sessions
Agile Design
Responsive Design
Creative Direction
Team Building & Management
Agency Direction
Creative & Visual Craft
Content Creation
Storyboarding
Concepting
Digital & Graphic Design

Artificial Intelligence

Claude
ChatGPT
Copilot
Figma Make
v0 by Vercel

Software

Adobe Creative Suite (PS, AI, ID, XD, AE)
Figma
Axure
Will always learn the latest trend


Kind words of others

Rich is one of the finest, friendliest, most sincere professionals I’ve ever had the privilege to work alongside. He is a creative and innovative “idea guy,” a selfless leader, and he never backs down from a challenge. What I maybe love most about Rich is that he sticks to his guns and won’t be pushed aside if there’s a better way to do something, or a way to make a team, process, or company better. He is an asset to every team and every project he touches, a cultural lynchpin, and a fantastic leader of people.
— Chanel Schmidt
Director of Client Services at PARQA
Earnest, hard-working, thoughtful, kind – these are just some of the basic traits that I believe are as much a part of the Rich Schindeldecker you’ll meet today. Exhibiting an active interest in his own growth and learning, I found Rich open to taking on new challenges and successfully responding to each one with healthy, open collaboration and tenacious diligence to timely delivery and overall quality that makes it obvious why he has been able to rise from “competent field soldier” to “capable leader.” Imbued with more genuine character than a lot of folks in this business, I’d gladly pick Rich for any challenge in any circumstance where “being successful” and “working with good people” was important to the outcome.
— David Lawrence
UX Design Director
It was great experience working on the same team as Rich - he has the triple-punch combo of creativity, passion, and foresight. His ability to dissect complex ideas and experiences into discrete and tangible units, without losing sight of the big picture created huge impact for the team, and ultimately the business. I’d have no hesitation in working with Rich again.
— Thong Nguyen
Human Centered Tech & Product Innovation Leader